How can I edit my shipping address?
If you realize that your order is shipping to an incorrect address, please let us know immediately!
What are the international taxes, duties, etc. that I have to pay?
Unfortunately, we are not shipping internationally at this time. We are working towards this so check back soon!
What’s the status of my order?
Once you’ve received your shipping confirmation email you can click on 'Track' and see the status of your delivery. Please keep in mind sometimes the tracking updates won’t show up for at least 24 hours.
What do I do if I never received my order?
Oh no! If your package has been lost in transit, please reach out to firstname.lastname@example.org immediately.
After an order has been delivered to the correct shipping address, we are not responsible for lost or stolen packages.
What do I do if I received a defective order?
Yikes! Please contact us at email@example.com immediately.
How do I make changes to an order I’ve already placed?
Once an order has been placed, we are not able to make any changes. Sorry!
How is the product made? Where do the materials come from?
We only carry products from brands that are completely transparent about their processes. This includes workplace conditions, where materials are sourced, and ensuring sustainable/ethical practices.
How do I make sure I order the right size?
Since we carry different products from various brands we suggest carefully reading the product description and fit & care details before purchasing. The size guide we provide serves as a general guideline to help you find your size. However, if you’re still unsure, feel free to message us at firstname.lastname@example.org.
What does Final Sale mean?
All products marked final sale cannot be returned for a refund, store credit, or exchange. Thank you for your understanding!
How do I contact Garb & Go if my question isn’t answered here?
Send us a message at email@example.com and we will get back to you within 24 hours.
Where are you located?
We are located in San Francisco Bay Area!